Are you comparing Property Management Companies?

We have prepared a few questions that we believe may be crucial in your research to ensure you are entrusting the right Property Management company with your property management needs.

Property Leasing

What documented systems are in place for property management?

What is your process for dealing with rent arrears?

What is your process for dealing with repairs and maintenance?

What steps do you take to ensure that all contractors working on my property are properly licensed and insured?

What steps do you take to ensure that all maintenance work on my property is competitively priced?

How frequently will you inspect my property?

What is the experience level of the staff members who will be leasing and managing my property?

How much training have they had?

How frequently will you account to me for rent monies collected on by behalf?

Can you send me rent statements by email and deposit my money in my bank account electronically? Yes/No

Customer Service

What references do you have from satisfied clients?

Do you provide a service guarantee? Yes/No

Does the agency have documented service standards? Yes/No

What back up staff are there in the event my property manager is sick or on holidays?

How frequently will you communicate with me and what form will it take?

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Whether you’re looking to Sell a Home, Buy a Home, or Property Management for your Investment Property, our friendly team can do it all.

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